Case Study 1 — Retail Chain

Profile:
256 locations
1,536 Registers
$150 million in electronic processing volume
   
Engagement Objectives:
  • Statement Analysis & Review
  • Cost Reduction & Efficiency Enhancement
  • Contract Review & Negotiation
  • POS Environment & Architecture
  • Hardware & Software
  • Policy & Procedure
  • Data base Development & Systems Integration
  • Project Planning & Management
  • Platform Selection & Certification
  • PCI Compliance & Regulatory Issues
   
Engagement Highlights:
  • Custom architecture and implementation of technology solution enabling client to forego $2.5mm capital expenditure
  • Platform identification and management of certification process
  • Achievement of PCI compliance and avoidance of impending fines
  • Reduction in overall effective processing costs of $250,000 per annum
  • Identification of $50,000 processor billing error
  • Consultation on $100,000 chargeback/fraud case
  • Consultation on POS hardware and software selection, conversion and financing

Case Study 2 — Internet Merchant

Profile:
Nationally recognized internet store
$24 million in electronic processing volume
   
Engagement Objectives:
  • Statement Analysis & Review
  • Cost Reduction & Efficiency Enhancement
  • Contract Review & Negotiation
  • Policy & Procedure
  • Platform Selection & Certification
  • Underwriting & Risk Management
  • Chargeback & Loss Reduction
  • PCI Compliance & Regulatory Issues
   
Engagement Highlights:
  • Achievement of PCI and regulatory compliance
  • Avoidance of fines and $1mm reserve
  • 18% overall reduction in effective processing costs

Case Study 3 — Trade Association

Profile:
Nationally recognized trade association
$560 million in combined electronic processing volume
   
Engagement Objectives:
  • Statement Analysis & Review
  • Cost Reduction & Efficiency Enhancement
  • Contract Review & Negotiation
  • Hardware & Software
  • Policy & Procedure
  • Project Planning & Management
  • Platform Selection & Certification
  • Marketing, Retention & Loyalty Program
  • Association & Large Group Aggregation
  • Private Label & Branding
   
Engagement Highlights:
  • Creation of co-branded "affiliate" program designed to enhance association value and promote membership loyalty
  • Leveraged the collective buying power of the association membership base to deliver "special" discounted pricing that resulted in a dramatic reduction in processing fees and the costs associated to hardware and software
  • Established a revenue sharing agreement resulting in the establishment of a new profit center for the association
   
Additional examples and references are available upon request.